Terms and Conditions
Welcome to Prime Home Electronics! We value your trust and aim to provide the best customer experience in the world of electronic appliances. Please read these terms and conditions carefully as they govern your use of our services and engagement with our store.
1. General Information
1.1. Business Overview:
We are a trusted provider of electronic items, specializing in fans and geysers, including our very own brand of premium geysers. Established in 2010, we have over a decade of experience delivering quality products to our valued customers.
1.2. Contact Us:
If you have questions or concerns, feel free to visit us in-store or reach out via our provided contact details.
2. Product Information
2.1. Availability:
Our products, including our specialized geysers and fans, are available in-store and online. Product availability may vary and is subject to stock levels at the time of inquiry.
2.2. Warranty and Guarantees:
Many of our products come with a manufacturer’s warranty. Warranty details will vary depending on the product and brand. Please inquire in-store or online for specific terms.
2.3. Custom Brand:
Our exclusive line of Prime Home Electronics Geysers is designed with innovation, durability, and energy efficiency in mind. We stand by the quality of our products.
3. Store Policies
3.1. Pricing:
All prices listed in-store and online are final and subject to change without prior notice. Taxes may apply where applicable.
3.2. Returns and Exchanges:
- Returns and exchanges are allowed within 3 days of purchase, provided the product is unused and in its original packaging.
- Receipt or proof of purchase is mandatory for processing any return or exchange.
- Items such as fans, geysers, or other appliances with defects will be handled according to the manufacturer’s warranty.
3.3. Payment Methods:
Payments can be made via cash, online payment methods, or other options available in-store and online.
4. Customer Responsibilities
4.1. Proper Use:
Customers are responsible for ensuring the proper use of purchased products, as outlined in the user manuals provided. Misuse or mishandling may void the warranty.
4.2. Maintenance:
For optimal performance, regular maintenance of appliances such as geysers and fans is recommended.
5. Liability Disclaimer
5.1. Product Usage:
While we ensure the highest quality of our products, Prime Home Electronics is not liable for any damages or injuries caused by improper installation, misuse, or failure to follow manufacturer guidelines.
5.2. Third-Party Links:
Our store may provide information about external service providers or manufacturers. We are not responsible for their content, policies, or actions.
6. Privacy and Data Protection
6.1. Customer Information:
Any personal information collected during in-store or online transactions will be handled in accordance with our Privacy Policy. We prioritize your privacy and ensure secure handling of your data.
6.2. Marketing Communication:
By providing your contact information, you consent to receiving promotional offers, updates on new arrivals, and special deals via SMS or email.
7. Governing Law
These terms and conditions are governed by the laws of our country. Any disputes arising from your engagement with Prime Home Electronics will be resolved under these laws.
8. Amendments
We reserve the right to update these terms and conditions at any time. Changes will be posted in-store or on our website (if applicable). We encourage customers to review this page periodically for updates.
By engaging with Prime Home Electronics, you agree to abide by these terms and conditions. Thank you for choosing us as your trusted partner for high-quality electronic items, especially fans and geysers.
For any inquiries, feel free to visit us in-store or contact us at: 0300-9266121
